Privacy Policy

Introduction

The Choice Circle is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The Choice Circle
9 Laurel Crescent
Plymouth, PL3 5ST
United Kingdom
Email: [email protected]
Phone: +44 7700 900 813

Information We Collect

Contact Form Data

When you use our contact form, we collect:

• Your name
• Your email address
• Any message content you provide

This information is collected only when you voluntarily submit it through our contact form.

Essential Cookies

We use only essential cookies necessary for basic website functionality, including:

• Cookie consent preference storage
• Basic site functionality and navigation

We do not use tracking cookies, analytics cookies, advertising cookies, or any other non-essential cookies.

Automatically Collected Technical Data

Like most websites, our server may automatically log basic technical information such as:

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages visited

This information is used solely for maintaining website security and functionality. It is not used for tracking, profiling, or marketing purposes.

How We Use Your Information

Contact Form Submissions

We use contact form data to:

• Respond to your inquiries about our educational content
• Communicate with you regarding questions you have raised
• Maintain records of correspondence

Technical Data

We use automatically collected technical data to:

• Ensure website security
• Maintain site functionality
• Diagnose technical problems

Legal Basis for Processing

Under UK GDPR, we process your data based on the following legal grounds:

• Consent: When you submit our contact form, you consent to us processing your data to respond to your inquiry
• Legitimate Interests: We have a legitimate interest in maintaining website security and functionality through basic technical logging

Data Retention

We retain your data for the following periods:

• Contact Form Data: Retained for up to 3 years after your last contact with us, or until you request deletion
• Technical Logs: Retained for up to 90 days for security purposes
• Cookie Preferences: Stored locally in your browser until you clear them

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We do not share your data with external parties for marketing purposes.

We may disclose your information only in the following limited circumstances:

• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Third-Party Services

This website does not integrate third-party analytics services, advertising networks, or social media tracking. We do not use services such as Google Analytics, Facebook Pixel, or similar tracking tools.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request your data in a structured, commonly used format
• Right to Object: Object to our processing of your data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Phone: +44 7700 900 813
Address: 9 Laurel Crescent, Plymouth, PL3 5ST, United Kingdom

We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is stored and processed within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area.

Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 7700 900 813
Address: The Choice Circle, 9 Laurel Crescent, Plymouth, PL3 5ST, United Kingdom